Lifelong Learning for a Brighter World

Millennials_ using_electronic_devices Millennials_ using_electronic_devices

News and Events

Get involved and stay informed

Don't miss out on McMaster Continuing Education's news and events

Part Three: The Waiting Room Revolution – Unlocking the Secrets to a Better Illness Experience

Tuesday, July 27 at noon EST

Join Dr. Hsien Seow, Canada Research Chair in Palliative Medicine and Health System Innovation at McMaster, and co-creator of the wildly popular new podcast series, The Waiting Room Revolution as he discusses evidence-based strategies for navigating a serious illness experience. This webinar shares insights for anyone living with chronic disease or a frightening new diagnosis. 

Reduce stress and de-mystify the illness experience in an engaging and empathetic conversation with Dr. Hsien Seow of The Waiting Room Revolution. 

We look forward to you joining us for Part Three of  The View on Wellness Series.



Part Three: The Waiting Room Revolution - Unlocking the Secrets to a Better Illness Experience registration is now closed. Please visit our Events page or Caregiving Webinars for upcoming events. We look forward to seeing you there!


Hsien Seow is the Canada Research Chair in Palliative Care, Cancer and Health System Innovation, an Associate Professor in the Department of Oncology and an Associate Member of the Department of Health Research Methods, Evidence and Impact (HEI) at McMaster University. Hsien is also the Director of the McMaster-ICES hub and an Escarpment Cancer Research Institute Scientist. His research expertise is in health services and policy research, quality measurement and improvement, population-based analytics, program evaluation and quality indicator development. Hsien’s research is focused on innovating the palliative care health system and improving quality of care, particularly in the home and community. He has worked with RAND Health Care, the Ontario Ministry of Health and Long-Term Care, Health Quality Ontario and health policy makers to improve palliative care. His research interests involve ways to improve the experience of family caregivers to those with life limiting illness and provide palliative care to all patients and families facing serious illness right from diagnosis.


Donna Thomson is a caregiver, author and activist. She is the mother of two grown children, one who has severe cerebral palsy and medical complexity. Donna also helped care for her mother who lived with dementia until she passed away in the summer of 2018 at the age of 96. Donna is the co-author with Dr. Zachary White of  The Unexpected Journey of Caring: The Transformation of Loved One to Caregiver and author of The Four Walls of My Freedom: Lessons I’ve Learned From a Life of Caregiving. Donna is the past Vice-Chair of Kids Brain Health Network and is a leader and instructor in family engagement in health research. She is a co-designer and co-instructor of The Family Engagement in Research course and the facilitator of the Caregiving Essentials course, both at McMaster University. For the Ontario Ministry of Health and Long Term Care, Donna sat on The Expert Group on Home and Community Care, the advisory committee for the white paper on aging and on the Working Group on Complex Care for Adults with Developmental Disabilities.