Lifelong Learning for a Brighter World

 

​McMaster University Continuing Education Refund Policy

McMaster reserves the right to cancel a course due to low enrolment or other factors. Affected students will be notified of any course cancellations and refunded appropriately.

1) REFUNDS

Refunds are applicable if a student drops a course within the timeframes outlined in the schedule below. If a course is cancelled by MCE, the student will be entitled to a 100% refund. The $39 Academic Activation fee is only refundable if course is cancelled by MCE.

Credit Certificate and Diploma programs with a minimum of 3 courses or 9 units (In-Person, Virtual,
Online and Online Self-Study) 11 weeks or more

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100%
    course fee refund and 100% MAPS fee refund)
  • Course start date to day 14 (i.e. 12:01 a.m. on start date): 70% course fee refund and 0% MAPS
    fee refund
  • Day 15 to course end date: 0% course fee refund and 0% MAPS fee refund.

Example: Course Start Date: September 15
Drop Date: prior to September 15 = 100% Tuition/100% Maps
September 15 – September 28 = 70% Tuition/0% Maps
September 29 – course end date = 0% Tuition/0% Maps

Credit Certificate and Diploma programs with a minimum of 3 courses or 9 units (In-Person, Virtual,
Online and Online Self-Study) 7-10 weeks

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100%
    tuition refund and 100% MAPS fee refund
  • Course start date to day 7(i.e. 12:01 a.m. on start date): 70% Tuition refund and 0% MAPS fee
    refund
  • Day 8 to course end date: 0% Tuition refund and 0% MAPS fee refund.

Example: Course Start Date: September 15
Drop Date: Prior to September 15 = 100% Tuition/100% Maps
September 15 – September 21 = 70% Tuition/0% Maps
September 22 – course end date = 0% Tuition/0% Maps

Non-Credit Certificate of Completion courses 3-6-weeks

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100%
    course fee refund
  • Course start date to day 7 (i.e. 12:01 a.m. on start date): 70% course fee refund
  • Day 8 to course end date: 0% course fee refund

Example: Course Start Date: September 15
Drop Date: Prior to September 14 = 100% Course Fee
September 15 – September 21 = 70% course fee
September 22 – course end date = 0% course fee

Non-Credit Certificate of Completion courses less than 3 weeks and Professional Development– half
day/full day workshops

  • 7 days or more before course start date: 100% course fee refund
  • 1-6 days before start date: 70% course fee refund
  • Course start date to course end date – 0% course fee refund

Project Management (In-Person, Virtual)

  • 20 days or more before course start date: 100% course fee refund
  • 7-19 days before course start date: 70% course fee refund
  • 0-6 days before the course start date: 0% course fee refund

Project Management (Online) & HTH 501 (10-week courses)

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100%
    course fee refund
  • Course start date to day 7 (i.e. 12:01 a.m. on start date): 70% course fee refund
  • Day 8 to course end date: 0% course fee refund

Example: Course Start Date: September 15
Drop Date: Prior to September 14 = 100% Course Fee
September 15 – September 21 = 70% course fee
September 22 – course end date = 0% course fee

Extended Courses Spanning two terms (Nursing)

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100%
    course fee refund
  • Course start date to day 14 (i.e. 12:01 a.m. on start date): 80% course fee refund
  • Day 15 to day 30: 80% course fee refund
  • Day 31 to day 56: 50% course fee refund
  • Day 57-course end date: 0% course fee refund

55+ Courses

  • 3 days or more before course start date: 100% course fee refund
  • 2 days or less before course start date: 0% course fee refund


2) REFUND METHODS

i) Online Credit Card/Interac payments – any applicable refund will be processed back to the
original credit card via the mhp order number. Credit card refunds will be processed 1-3
weeks from the course drop date. Processing times may take longer during peak periods,
such as Enrolment open dates (July and March) and the beginning of an academic term
(January, May, September). Note: Refunds cannot be processed to another credit card.

ii) Cheque, Debit, EFT payments (students with a Canadian bank account) – refunds will be
processed via Interac e-transfer to the student’s personal email address in Mosaic. Students
will receive an email directing them to log into their online banking to make a deposit. The
student’s email address does not need to be the same one associated with the student’s
bank account in order to accept payment. Refunds through Interac e-transfer will be
processed approximately 1-3 weeks from the course drop date. Processing times may take
longer during peak periods. Students are advised to check their junk/spam email.

Please note:

  • Refunds via EFT or cheques will only be processed in extenuating circumstances.
    Processing and delivery will take approximately 4-6 weeks.
  • Drop/refund policies are based on the course start date, not the date of enrolment. Enrolling after a course begins does not warrant any exceptions to these policies.
  • For purposes of refunds, the day refers to the calendar day, beginning at 12:00 a.m. EST.
  • The one-time academic activation fee of $39 is non-refundable (unless the course is cancelled by MCE).
  • This page applies only to financial refunds.

Find more information on dropping courses without academic penalty visit our Academic Penalties page