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ACC 932 - Management Information Systems C31

Academic Credit Value:
3 units
Course Delivery Mode:
Online Self-Study (OSS)
Hours of Study:
42 hours
Course Prerequisite(s):
N/A
Course Anti-requisite(s):
N/A
Instructor Name:
Lorraine Alyea
Course Dates:
09/15/2020 - 02/15/2021



Required Course Materials:
Management Information Systems, Managing the Digital Firm, Laudon, K.C., & Brabston, M.E., Pearson Education; Toronto, ON, Canada., 7th Cdn. ed., 2014. Please ensure you purchase the edition of the textbook offered through the Campus Bookstore website: https://campusstore.mcmaster.ca Textbooks purchased elsewhere may not be the correct version.
Optional Course Materials:
Course Description:

Students are advised to retain course outlines for future use in support of applications for employment or transfer of credits. 

This course will introduce students to the concepts of computer-based information systems in an organization.  Students will examine the impact of information technology on an organization’s decision-making as well as ethical issues facing managers.  Information technology fundamentals are explored (networking and communications; database management systems, data warehousing, systems development) as well security, control frameworks and auditing computer-based systems.

Topics to be covered include: information systems, organizations and strategies, social, ethical and legal issues, information systems infrastructure, business process mapping and database design, e-commerce, systems security, systems development and emerging issues.

Learning Outcomes:

Upon successful completion of this course, students will have demonstrated knowledge and understanding of:

  • Explain the role of information systems in corporate strategy
  • Model business processes using process mapping and database design techniques
  • Identify components of information systems, networks, processing units and software
  • Explain managerial theories in the context of corporations and IT departments
  • Identify social, legal, and ethical issues pertaining to information systems
  • Describe the concepts of controls, and change management for systems design, maintenance, and fraud avoidance
  • Describe the auditing of systems
  • Explain the key design aspects of e-commerce and related digital technology
  • Describe the systems development life cycle to IT project management
  • Identify emerging trends in information technology
Course Evaluation

Students will demonstrate knowledge and an understanding of Management Information Systems and how they are integral to achievement of the organization’s strategy by completing four (4) formal credit assignments, three (3) discussion assignments, eight (8) quizzes, one (1) presentation and a final comprehensive examination.

The due dates are listed in your assignment schedule.  

Assignments are located in AVENUE 2 LEARN within the unit to which it applies.  

Assignments/Discussions (7 x 2%)        14%
Quizzes (8 x 2%)                                                       16%
Presentation/Report                                                 10%
Final Exam                                                                60%


NOTE:  A passing grade on the final examination is required to pass the course.

The final exam must be written on or before your course end date/final exam date. Students who have submitted all assignments ahead of schedule may opt to write their final examination prior to the posted examination/course end date. Although students are permitted to accelerate through course material, no student will be permitted to schedule/sit the final examination earlier than two (2) months post course start date. After the final exam is written no further assignment submissions will be accepted. 

The final examination for all online self-study (OSS) courses will be administered through Examity®, a live remote online proctoring service.  Refer to your course in Avenue to Learn for details.​​
Course Format:

This course is designed to present the fundamental concepts and theories in management information systems and promote the application to the workplace and professional practice. Course activities will include instructor presentations, required readings and experiential learning activities (i.e. case studies, group discussions, projects, etc.). 

ACC 932 consists of 8 units of study.  These areas will be more fully described in the Unit introductions on AVENUE 2 LEARN.  Each unit contains learning objectives/expectations, text readings, course notes, review activities, problems and suggested learning strategies and resources.  

It is expected that the recommended activities which include practice exercises, self-assessments, quizzes, and problems be completed prior to submission of formal credit assignments.  Each formal credit assignment relates to the materials covered in each unit and will be less difficult if the suggested review activities are completed.  In addition, completing text readings, reviewing suggested resources and completing suggested review activities will enable the student to complete the final case study assignment more easily.  You will be expected to use your knowledge of the course material integrated into the comprehensive case study as part of the final assignment.

Assignment Submission:
Course assignments are submitted to the appropriate A2L Assignment folder by the specified due date
Late Coursework:
Late assignments will be subject to a 2% per day late penalty (includes weekends and holidays) for up to seven (7) days. After this date, no assignments will be accepted and a grade of zero (0) will be applied. Extensions for course work must be approved by the instructor before the due date (see Academic Regulations below), and will be granted for illness or emergencies only. Students may be asked to submit supporting documentation for an extension request.  NOTE:  This policy applies to assignments and other hand in type coursework only.  This policy does not apply to discussion board topics/postings which do not allow for late postings/contributions. 

Policy & Procedures:

Academic Regulations (Attendance, Coursework, Tests/Exams):
In accordance with McMaster University’s General Academic Regulations, “it is imperative that students make every effort to meet the originally scheduled course requirements and it is a student’s responsibility to write examinations as scheduled.” Therefore, all students are expected to attend and complete the specific course requirements (i.e. attendance, assignments, and tests/exams) listed in the course outline on or by the date specified.  Students who need to arrange for coursework accommodation, as a result of medical, personal or family reasons, must contact the course instructor within 48 hours of the originally scheduled due date. It is the student’s responsibility to contact the Program Manager/Program Associate to discuss accommodations and procedures related to deferred tests and/or examinations within 48 hours of the originally scheduled test/exam, as per policy.  Failure to contact the course instructor, in the case of missed coursework, or the Program Manager/Program Associate, in the case of a missed test/examination, within the specified 48 hour window will result in a grade of zero (0) on the coursework/exam and no further consideration will be granted.  

*Note: Supporting documentation will be required but will not ensure approval of accommodation(s).
Academic Integrity

You are expected to exhibit honesty and use ethical behaviour in all aspects of the learning process. Academic credentials you earn are rooted in principles of honesty and academic integrity. Academic dishonesty is to knowingly act or fail to act in a way that results or could result in unearned academic credit or advantage. This behaviour can result in serious consequences, e.g. the grade of zero on an assignment, loss of credit with a notation on the transcript (notation reads: “Grade of F assigned for academic dishonesty”), and/or suspension or expulsion from the university.

 It is your responsibility to understand what constitutes academic dishonesty. For information on the various types of academic dishonesty please refer to the Academic Integrity Policy, located at http://www.mcmaster.ca/academicintegrity/

 The following illustrates only three forms of academic dishonesty:

1.     Plagiarism, e.g. the submission of work that is not one’s own or for which other credit has been obtained.

2.     Improper collaboration in-group work.

3.     Copying or using unauthorized aids in tests and examinations.

Academic Accommodations:

ACADEMIC ACCOMMODATION OF STUDENTS WITH DISABILITIES

Students with disabilities who require academic accommodation must contact Student Accessibility Services(SAS) at 905-525-9140 ext. 28652 or sas@mcmaster.ca  to make arrangements with a Program Coordinator. For further information, consult McMaster University’s Academic Accommodation of Students with Disabilities policy.

 Academic Accommodation for Religious, Indigenous or Spiritual Observances (RISO)

Students requiring academic accommodation based on religious, indigenous or spiritual observances should follow the procedures set out in the RISO policy. Students will need to contact their instructors as soon as possible to make alternative arrangements for classes, assignments, and other coursework. It is the student’s responsibility to contact McMaster Continuing Education to discuss accommodations related to examinations.

On-line Elements:

Conduct Expectations:

As a McMaster student, you have the right to experience, and the responsibility to demonstrate, respectful and dignified interactions within all of our living, learning and working communities. These expectations are described in the Code of Student Rights & Responsibilities (the “Code”). All students share the responsibility of maintaining a positive environment for the academic and personal growth of all McMaster community members, whether in-person or online.

 It is essential that students be mindful of their interactions online, as the Code remains in effect in virtual learning environments. The Code applies to any interactions that adversely affect, disrupt, or interfere with reasonable participation in University activities. Student disruptions or behaviours that interfere with university functions on online platforms (e.g. use of Avenue 2 Learn, WebEx or Zoom for delivery), will be taken very seriously and will be investigated. Outcomes may include restriction or removal of the involved students’ access to these platforms.

 Copyright and Recording:

Students are advised that lectures, demonstrations, performances, and any other course material provided by an instructor include copyright protected works. The Copyright Act and copyright law protect every original literary, dramatic, musical and artistic work, including lectures by University instructors.

The recording of lectures, tutorials, or other methods of instruction may occur during a course. Recording may be done by either the instructor for the purpose of authorized distribution, or by a student for the purpose of personal study. Students who wish to record sessions need to acquire permission from the instructor. Students should be aware that their voice and/or image may be recorded by others during the class. Please speak with the instructor if this is a concern for you.

 

UNIT NOTES

The outlines and notes contained in AVENUE 2 LEARN are intended to summarize the major objectives for each unit.  They are not intended to be substitutes for the information in the textbook.  Where applicable, additional examples are provided in the notes.  The most advantageous way to use the outlines and notes is as an introduction to each topic area.  It is advisable not to move to a new topic until you understand the material from the unit that you are working on and have completed the suggested activities and practice exercises.

The resources on the website include:
- Lecture Notes
- Assignments and solutions 

Material for this course may be accessed through McMaster’s learning system, Avenue to Learn. Your instructor will notify you if, or when, you will be required to log in and use the tools and materials available through this on-line system. Computers are available for use in various locations across McMaster main campus including all libraries, computer labs, and CCE’s Student Lounge. To access Avenue to Learn go to: http://avenue.mcmaster.ca You will be required to enter your MAC ID (login and password). To activate your MAC ID, contact University Technology Services.

Turnitin.com:
In this course, we will be using a web-based service (Turnitin.com) to reveal plagiarism.  Students will be expected to submit their work electronically to Turnitin.com so that it can be checked for academic dishonesty.  Students who do not wish to submit their work to Turnitin.com must still submit a copy to the assigned Assignment folder and add a note in the comment section that they do not wish to have the paper scanned by Turnitin.  Those files will not be selected for submission.  No penalty will be assigned to a student who does not submit work to Turnitin.com.  All submitted work is subject to normal verification that standards of academic integrity have been upheld (e.g., on-line search, etc.).  To see the Turnitin.com Policy, please go to www.mcmaster.ca/academicintegrity.
Course Changes:

The instructor reserves the right to modify elements of the course and will notify students accordingly.

Extreme Circumstances:

The University reserves the right to change the dates and deadlines for any or all courses in extreme circumstances (e.g., severe weather, labour disruptions, etc.). Changes will be communicated through regular McMaster communication channels, such as McMaster Daily News, A2L and/or McMaster email.

 

Course Withdrawal Policy:
Policies related to dropping a course and course withdrawals are posted to the Centre for Continuing Education’s program webpage, FAQs & Policies (https://www.mcmastercce.ca/cce-policies#Dropping). 
Storm Closure Policy:
In the event of inclement weather, the Centre for Continuing Education will abide by the University’s Storm Closure Policy: https://www.mcmaster.ca/policy/Employee/storm_emergency_policy.pdf, and will only close if the University is closed. All in-class courses, exams and room bookings by internal and external clients will be cancelled if the Centre for Continuing Education is closed. On-line courses will take place as scheduled.
Grading Scale:
 Grade Equivalent
Grade Point
Equivalent Percentages
A+ 12 90-100
A 11 85-89
A- 10 80-84
B+ 9 77-79
B 8 73-76
B- 7 70-72
C+ 6 67-69
C 5 63-66
C- 4 60-62
D+ 3 57-59
D 2 53-56
D- 1 50-52
F 0 0-49
Course Schedule:

Unit 1 – Information Systems, Organizations, and Strategies 

Unit Overview:

Unit 1 explores how information systems are transforming business, the components of an information systems and how these relate to corporate strategy.  Information systems strategies are reviewed including how they enable companies to deal with competitive forces within a market-based economy, and how the value chain can be extended using information systems. 

Unit Objectives

• Introduction to information systems 

• Information systems and business strategy

• When IT technology becomes the corporate strategy

• How businesses use information systems

• Information systems and business processes

• Using systems for competitive advantage

• COSO Enterprise Risk Management

• COBIT, ITIL, ISO27000

Chapter Readings: Chapter 1, 2 and 3

Unit 2 – Social, Ethical, and Legal Issues

Unit Overview:

Unit 2 explores the many social, ethical and legal issues impacting business and individuals in relation to information technology.  You will be introduced to the moral dimensions of the information age and will develop an understanding of the basic concepts of responsibility, accountability and liability, ethical analysis, and candidate ethical principles that can be used to evaluate the ethical content of business decisions.  The unit will introduce privacy and property rights, system quality, quality of life issues associated with systems as well as fraud identification and prevention.

Unit Objectives

• Ethical and social issues 

• Ethical analysis

• Accountability, liability, and control

Chapter Readings: Chapter 4

Unit 3 – Information Systems Infrastructure

Unit Overview:

This unit introduces you to the physical devices and software applications that are required to operate an entire enterprise and how they evolved over time.

Unit Objectives

• Infrastructure components

• Hardware platforms

• Software platforms

• Database management systems

• Data warehousing

• Telecommunications

• Networks

 Chapter Readings: Chapter 5 and 7

Unit 4 – Business Process Mapping and Database Design

Unit Overview:

Unit 4 introduces the structure and design of databases and information within a database and Enterprise Resource Planning (ERP) systems.  It explores database design including the application of REA modeling, multiplicity analysis and field list analysis. 

Unit Objectives

• Data flow diagrams

• Relational database design

• Supply chain management

• Customer relationship management

• Data warehouse, data marts, business intelligence, business analytics

Chapter Readings: Chapter 6 and 9

Unit 5 – E-Commerce

Unit Overview:

E-commerce refers digitally-enabled commercial transactions between and among organizations and individuals. This module explores the unique features of e-commerce and how e-commerce has impacted business.  Types of e-commerce, such as business to consumer, business to business, and consumer to consumer, are explained with the enabling e-commerce technology.   

Unit Objectives

• Why E-Commerce is different than traditional models

• E-Commerce technology dimensions

• Digital markets and digital goods

• E-Commerce types and business models

• Mobile platforms

Chapter Readings: Chapter 10

Unit 6 – Systems Security

Unit Overview:

Every management information system is intended to assist the organization in achieving its overall strategy, goals and objectives.  There are potential risks that the organization needs to manage to ensure success.  These risks can come from the external or internal environments and be intentional or unintentional. Unit 6 introduces you to computer fraud and abuse techniques and how an organization can mitigate and protect themselves from these risks. 

Unit Objectives

• System vulnerability and abuse

• Securing information systems

• Business controls, segregation of accounting duties, segregation of systems duties and fraud avoidance

• Auditing information systems

• Trust Services Framework

Chapter Readings: Chapter 8

Unit 7 – Systems Development 

Unit Overview:

Companies in a very competitive global business world are constantly looking for new, faster, and more reliable ways of obtaining information. This unit explores business process redesign including an overview of the systems development life cycle.

Unit Objectives

• Systems development and organizational change

• The role of accountants in systems development

• Systems development life cycle

• Evaluating the value of information systems

• Change management

Chapter Readings: Chapter 13 and 14

Unit 8 – Emerging Issues

Unit Overview:

Information technology is continuously evolving, and this unit explores the latest topics impacting the world today.

Unit Objectives

Topics may include:

• Big data

• Artificial intelligence

• Virtual reality

• 3-D printing

• Expert systems

• Machine learning

• Global information systems strategies

Chapter Readings: Chapter 11, 12 and 15